The Future is Bots
Botmania took over the tech world nearly a year and a half ago and since a constant trail of news and updates has followed.
Capturing the eyes of startups and the likes of Facebook, Google, Amazon and Microsoft the space doesn’t show any signs of slowing down.
Let’s explore the history of bots to understanding where they stand today:
Since 2016, the number of Facebook Messenger Bots has grown from 11,000 to over 100,000 - this is in the first year alone. In this time you could have dated a piece of fruit via the Boost Bot; Planned your dream holiday with Qantas and shopped the latest trends with Nike.
In the first six months of 2016 alone, 58 million was invested in chatbots and 29 new bot startups were founded. Slack launched an 80 million fund last year to invest specifically in bots running on its platform.
Clearly people are seeing some value in investing in the Bot space…
Following in the footsteps of the tech giants, brands are jumping aboard the Bot train. Last December, 80 per cent of brands said in a survey that they were using or plan to implement a bot by 2020.
All this has happened in the last year or so. Imagine where we’ll stand in 2018, as interest in bots extends Chatbots themselves are getting better and more ubiquitous, and the tools for building and analyzing them are becoming more plentiful. So what’s next?
We’ll need to find ways to make chatbots more easily accessible. Facebook is already taking care of this with the new ‘Discover’ feature which has launched in the United States and should be making its way to the rest of the world really soon.